Non-Refundable Reservation Policies
Check-in Time: 15:00
Check-out Time: 12:00 Additional charges apply if you stay in the room after noon.
Cancellations: Not applicable in this mode. The rate that the customer acquires is non-refundable; therefore, changes or cancellations cannot be made.
Accepted Payment Methods: Credit Card, VISA, and MasterCard.
Description of General Services in Each Room:
- LCD TV
- Cable TV
- Air Conditioning
- Telephone
- Private Bathroom
- Electronic Locks
- Coffee Maker
- Iron
- Safe Box
- Hair Dryer
- Free Wireless Internet (without responsibility)
- 120v Alternating Current
Facilities and Services Available During Your Stay:
- Outdoor Swimming Pool from 8:00 AM to 8:00 PM
- Restaurant
- Buffet Breakfast from Monday to Sunday from 7:00 AM to 12:00 PM
- À la Carte Lunch and Dinner
- Lobby Bar
- Tobacco Shop
- Beauty Salon
- Business Center
- SPA
- Sauna
- GYM
Maximum Occupancy:
- Standard Room: 4 People
- Junior Suite: 5 People
- Master Suite: 8 People
Children aged 0 to 11 are considered minors, adults aged 12 and older. Up to 2 minors stay free in the room with adults, provided it does not exceed the maximum room capacity. There is no courtesy in meals; extra person charges apply according to the current rate.
If guests over 12 years old are registered as minors, the charge will be adjusted and applied at check-in. Special requests are subject to availability at the time of check-in, may not be guaranteed, and may have an additional charge.
Refundable Reservation Policies
Check-in Time: 15:00
Check-out Time: 12:00 Additional charges apply if you stay in the room after noon.
Cancellations:
- Expos, summer, holidays, and weekends: 3 days before without charge.
- Rest of the year: 1 day before without charge.
- NO SHOW: In case of not showing up on the day of arrival, the charge for the first night of stay will be applied.
Accepted Payment Methods: Credit Card, VISA, and MasterCard.
Description of General Services in Each Room:
- LCD TV
- Cable TV
- Air Conditioning
- Telephone
- Private Bathroom
- Electronic Locks
- Coffee Maker
- Iron
- Safe Box
- Hair Dryer
- Free Wireless Internet (without responsibility)
- 120v Alternating Current
Facilities and Services Available During Your Stay:
- Outdoor Swimming Pool from 8:00 AM to 8:00 PM
- Restaurant
- Buffet Breakfast from Monday to Sunday from 7:00 AM to 12:00 PM
- À la Carte Lunch and Dinner
- Lobby Bar
- Tobacco Shop
- Beauty Salon
- Business Center
- SPA
- Sauna
- GYM
Maximum Occupancy:
- Standard Room: 4 People
- Junior Suite: 5 People
- Master Suite: 8 People
Children aged 0 to 11 are considered minors, adults aged 12 and older. Up to 2 minors stay free in the room with adults, provided it does not exceed the maximum room capacity. There is no courtesy in meals; extra person charges apply according to the current rate.
If guests over 12 years old are registered as minors, the charge will be adjusted and applied at check-in. Special requests are subject to availability at the time of check-in, may not be guaranteed, and may have an additional charge.